As someone who was very excited for Kino Lorber's release of Madhouse on Blu-ray, I was disappointed to find that significant audio sync issues were apparent nearly as soon as the movie started. Reports of the problem made their way to Kino Lorber almost immediately and, after a brief investigation into the issue, they've made fans of this cult classic happy with the announcement that they're correcting the issue and will send out replacement discs to anyone who purchased the new Blu-ray:
"After reviewing our MADHOUSE Blu-ray discs, we found that some scenes had minor sync issues as reported. Due to problems of irregular sound synchronization, Kino Lorber will re-author and will send replacement discs of the FIXED version to those who’ve purchased the Blu-ray of MADHOUSE.
Please click on the MADHOUSE EXCHANGE PROGRAM link below and fill out the form. Replacements are currently in production; we will send you an email when we’re ready to ship replacement copies which should be no later than September 1, 2015. Be sure to hold on to your original packaging, replacement discs will not include packaging.
Kino Lorber apologizes for any inconvenience that the manufacturing error has caused, and thanks you for your continued support.
Note: This disc replacement applies ONLY to the Kino Lorber Studio Classics release (2015), and does not apply to copies of MADHOUSE released on any other label. Disc replacement is only available in U.S.A. and Canada."
This is one of many classic horror films Kino Lorber is bringing to Blu-ray over the next few months and, while this situation wasn't ideal, they've certainly won people over with their quick resolution to this problem.
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